Make smarter
CX & aI tech purchases with less risk
Orchard makes CX & AI work for you, turning big ideas into real-world results. We help our customers cut through the noise, find the right tech solutions quickly, save money, and avoid costly mistakes.
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Orchard's Edge
Orchard's portfolio of 300+ tech companies simplifies vendor selection. Leverage our advisory and engineering resources to get the info you need fast. Evaluate the market and make informed decisions in one easy experience.
De-Risk Decisions & Purchases
We draw from our extensive track record of tech purchases to help you avoid costly mistakes. Our insights and decision-making lead to smarter investments, accelerating career growth and boosting personal brand while minimizing risks.
Filter Annoying Sales People
Orchard offers a consistent face and point of contact amidst the constant change of vendor salespeople and account managers. And, we block & filter the constant noise, calls, and emails.
Exclusive Tools & Matrices
Orchard's Decision Matrices make vendor evaluations a breeze. Quickly compare pros, cons, and key values to make confident decisions. Your personalized human Gartner machine.
Stakeholder & User Alignment
Orchard provides user feedback sessions to gainalignment and understanding to better tailor thesolutions.
Save Money with Improved Experience
With Orchard, you get better pricing from tech vendors thanks to our high-volume of deals. Vendors compete because they know you're backed by our market insights. We simplify financial and technical details, making decisions clear and confident.
Here’s what our awesome customers say
“Navigating the tech landscape can be overwhelming, but Orchard turned it into a strategic advantage. They brought market intelligence, normalized vendor proposals, and simplified the decision-making process. Their ability to negotiate better terms with vendors due to their extensive relationships has saved us significant costs and headaches. I feel like we just shopped at Costco!”
“Orchard was instrumental in optimizing our portfolio companies’ technology stacks, reducing opex, and eliminating capex. Their ability to quickly assess needs, identify the right vendors, and execute on the best-fit solutions has accelerated our value creation timelines. They don’t just offer advice—they actively engage, challenge assumptions, and deliver results that directly impact the bottom line.”
“Orchard has been a game-changer in our tech procurement process. They guided us through complex decisions on AI, cybersecurity, and customer experience platforms, ensuring we selected the right solutions that aligned with our long-term goals and budget. Their market insights and deep tech expertise have helped us avoid costly mistakes and implement systems that are scalable, secure, and built for the future."
Healthcare Network
“Orchard helped us rethink our entire Patient Experience strategy from the ground up. They didn’t just provide recommendations—they immersed themselves in our challenges and delivered solutions that streamlined our contact center, enhanced our self-service capabilities, and empowered our agents with AI-driven insights. The result? A seamless patient journey that increased our NPS and decreased our employee-churn.”
“Navigating the tech landscape can be overwhelming, but Orchard turned it into a strategic advantage. They brought market intelligence, normalized vendor proposals, and simplified the decision-making process. Their ability to negotiate better terms with vendors due to their extensive relationships has saved us significant costs and headaches. I feel like we just shopped at Costco!”
“Orchard was instrumental in optimizing our portfolio companies’ technology stacks, reducing opex, and eliminating capex. Their ability to quickly assess needs, identify the right vendors, and execute on the best-fit solutions has accelerated our value creation timelines. They don’t just offer advice—they actively engage, challenge assumptions, and deliver results that directly impact the bottom line.”
“Orchard has been a game-changer in our tech procurement process. They guided us through complex decisions on AI, cybersecurity, and customer experience platforms, ensuring we selected the right solutions that aligned with our long-term goals and budget. Their market insights and deep tech expertise have helped us avoid costly mistakes and implement systems that are scalable, secure, and built for the future."
Healthcare Network
“Orchard helped us rethink our entire Patient Experience strategy from the ground up. They didn’t just provide recommendations—they immersed themselves in our challenges and delivered solutions that streamlined our contact center, enhanced our self-service capabilities, and empowered our agents with AI-driven insights. The result? A seamless patient journey that increased our NPS and decreased our employee-churn.”
Orchard’s Core Areas of Expertise
Enterprises from around the world utilize Orchard’s procurement process, tools, research, and strategic advisory services that make an impact on risk mitigation, time savings & the bottom line. Specialized technology segments include:
Orchard's 6-Step Methodology
Navigating the complex world of technology procurement can lead to costly mistakes, lengthy processes, and misaligned vendor decisions that drain time and resources, and impact personal brand.
Orchard’s 6-step methodology addresses these challenges head-on, guiding you from discovery to ongoing support, ensuring a streamlined, successful technology journey every step of the way.
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Discovery & Assessment
Prescription without diagnoses is malpractice.
We start by understanding business needs, challenges, and goals. This phase involves deep dives, stakeholder and user interviews, and data collection to map out current technology and process environments.
Tailored Recommendations
Orchard analyzes client specific requirements and leverages its vast expertise to provide curated recommendations for technology solutions that align with business outcomes.
Vendor Evaluation & Selection
We conduct a comprehensive evaluation of potential vendors, including side-by-side comparisons and deep-dive assessments. Our insights help customers make informed decisions, ensuring the best fit.
Negotiation & Procurement
Orchard handles the heavy lifting of negotiating with vendors, leveraging our market knowledge and buying power to secure the best pricing, terms, and conditions.
Implementation & Integration
We implement a hands-on approach to ensure smooth implementation and integration, managing the project end-to-end to minimize disruptions and maximize efficiency.
Ongoing Support & Optimization
Post-implementation, Orchard continues to provide support, optimizing your tech stack as your needs evolve, and ensuring that solutions deliver the desired outcomes over time.
Setting the Standard
Choosing Orchard means you get expert guidance, tailored insights, and better outcomes—advantages you simply won’t find when buying directly from vendors. Explore how Orchard’s unique approach delivers unmatched value in your tech procurement journey.
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